CarID.com can suck it!!

[John712]

I bought Rain / Vent guards online from www.carid.com.. theres a online interactive chat on the site too, and i even asked if they fit the king ranch even though the application says king ranch, but whatever so i get them and they didnt fit, i called them ETC ETC told them about the issue and here is the email i got shortly after the phone convo

Dear John Valenti,

In order to further assist you with your issue, we are kindly asking for the following information to be sent to us via email:

1. Digital photos that clearly show the problem
2. VIN # of your vehicle so we can confirm the exact model & options of your vehicle.
3. Part number from all possible locations: ex. inside/outside of the box, on the product itself.

Once we receive the above information, we will try resolve the issue and reply to you with 24-72 hours.

We understand that this request can be of an inconvenience, and therefore want to reassure you that this will greatly help us resolve the issue.

Sincerely,

Dennis Schliker
Customer Service
800-505-3274 Ext. 819
dennis.sc@carid.com


here are the pictures i sent them











here is their response

Dear John Valenti,

Thank you for your prompt E-Mail to CarID.com.

According to our records, along with the VIN# of said vehicle, pictures of said vehicle, pictures of CarID product on said vehicle.
Product code on box and packaging of vents these are the required Vent Shades for your 2005 Ford F-350 King Ranch.

Once again thank you for your order and we wish to keep you as a customer.



Sincerely,

Dennis Schliker
Customer Service
800-505-3274 Ext. 819
dennis.sc@carid.com


ANYONE ELSE SEE A PROBLEM IN JUST THE PICTURES ALONE??????????????????????????????????????????