Washington Cycle Works

 
Go Back   Sportbike Addicts | Two Wheels... Our Drug of Choice > General > Dealer - Vendor Experience
FAQ Members List Member Gallery Calendar Today's Posts Donate
Reply
 
Thread Tools Display Modes

Old 05-28-2008, 09:39 AM   #16
BadKitty
Short Shifter
 
BadKitty is offline
Join Date: Sep 2007
Location: Rochester, NY
Posts: 176
Send a message via AIM to BadKitty Send a message via Yahoo to BadKitty
Default

Quote:
Originally Posted by sonny View Post
"Ashley"
Wow, this "Ashley" has horrible grammar.

Have your credit card company deny the charge and keep the damper.
Yup. That's what I did. The latest from them is this..

----------------------
--------------------------------------------------------------------------------

From: 58cycle-Ashley [mailto:ashley@58cycle.com]
Sent: Friday, May 23, 2008 9:18 AM
To: iris1@rochester.rr.com
Subject: RE: store.58cycle.com : Order #71071



You will need to use clip ons to make it work! You need clip ons on the track. You can return it for a store credit if you do not want to do that. The version that you emailed is not made for sport bikes….the version with the bar riser are for dirk bikes.



Thanks,

Ashley
------------------------------------------
So i responded with...

I do not “NEED” clip-ons for the track. I have wrist issues and clip-ons will make that worse. Please issue a return authorization immediately and refund my money in full. You sold me an item that is not correct for my bike, and you should refund my money in full. If you are going to sell these products it is your responsibility to sell the correct version for the correct make & model.


--------------------------------------------

From: 58cycle-Ashley [mailto:ashley@58cycle.com]
Sent: Friday, May 23, 2008 9:18 AM
To: iris
Subject: RE: store.58cycle.com : Order #71071

The part you received is correct for your bike. If you wanted to receive a part that was different from the one pictured you should have used more caution in purchasing. Our return policy, that you agreed to before placing your order, applies to this situation. You are welcome to return the parts in new conditon for a store credit minus a restocking fee.
__________________
Ride it like you stole it!
  Reply With Quote

Old 05-28-2008, 10:15 AM   #17
Cakes206
The Solution
 
Cakes206's Avatar
 
Cakes206 is offline
Join Date: May 2005
Location: New Joisey
Posts: 8,105
Send a message via AIM to Cakes206
Default

They're wrong. Parts should be listed for bikes in their stock condition. If theres any alterations that need/should be done to the bike to install a particular product, they need to include that in the description of the product. IMHO, sounds like GPR failed to pass this information down.
__________________


Character is who you are when no one is looking.

The more you sweat in practice, the less you bleed in battle.

Last edited by Cakes206; 05-28-2008 at 10:17 AM..
  Reply With Quote

Old 05-28-2008, 10:57 AM   #18
BadKitty
Short Shifter
 
BadKitty is offline
Join Date: Sep 2007
Location: Rochester, NY
Posts: 176
Send a message via AIM to BadKitty Send a message via Yahoo to BadKitty
Default

Quote:
Originally Posted by Cakes206 View Post
They're wrong. Parts should be listed for bikes in their stock condition. If theres any alterations that need/should be done to the bike to install a particular product, they need to include that in the description of the product. IMHO, sounds like GPR failed to pass this information down.
Yeah, they see that and have changed their website now. My credit card company sent me a letter saying they consider the charge reversed and the case closed unless 58cycle comes up with some proof that they are right.
__________________
Ride it like you stole it!
  Reply With Quote

Old 05-29-2008, 08:00 AM   #19
sonny
Craigslist Champion
 
sonny is offline
Join Date: Mar 2006
Posts: 893
Default

Nice, free damper and telling 58cycles to f' off.
  Reply With Quote

Old 09-25-2014, 07:21 PM   #20
adamj
Learner's Permit
 
adamj is offline
Join Date: Sep 2014
Posts: 1
Default

I AGREE. I am in the process of trying to return a faulty tail-light. The thing doesn't light up at all. I took pictures of it per their request, but I spent $100.00 to have it professionally installed, which I really hope they try and help me out with. So far though, nothing. How fair is it that I buy from them, spend $100.00 to put it in, it doesn't work, now Im out $100.00, and i have to re-order from another company, and spend more money to have that put in. BS!!!!
  Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -4. The time now is 07:15 PM.
 

vBulletin skin developed by: eXtremepixels
Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.