Internet Service Providers - Page 2 - Sportbike Addicts

Kennedy · 06-05-2008, 07:12 PM

Quote:

Originally Posted by jcblitz

I have the 15 Mbps/2 Mbps and it's as fast as it says. It looks like the prices went up, I'm paying 44.95. I only have my internet through them, I'm using vonage for phone and DirectTV for TV.

Cool I'll probably use FIOS. I'm not really sure how fast is fast I'm just used to what I have do you have anything to compare it to? I probably don't need the 30/5 whatever it is that must be crazy.

jcblitz · 06-05-2008, 09:38 PM

Quote:

Originally Posted by Kennedy

Cool I'll probably use FIOS. I'm not really sure how fast is fast I'm just used to what I have do you have anything to compare it to? I probably don't need the 30/5 whatever it is that must be crazy.

The 15m download is insanely fast. But for normal web browsing, you won't notice a difference between a 3m cable modem and a 15m FIOS. I only notice a difference when I download large files, like over 50megs. When I signed up there was only a $5 difference between the two lowest plans, which were 15m and 3m at the time. So for $5 more a month I got 5x the speed. It was a no brainer. But the 5m plan they're offering now would be plenty considering it's a $10 difference. You can always upgrade at any time, so I would give the 5m plan a try first, it should be plenty fast.

Kennedy · 06-05-2008, 10:22 PM

Quote:

Originally Posted by jcblitz

The 15m download is insanely fast. But for normal web browsing, you won't notice a difference between a 3m cable modem and a 15m FIOS. I only notice a difference when I download large files, like over 50megs. When I signed up there was only a $5 difference between the two lowest plans, which were 15m and 3m at the time. So for $5 more a month I got 5x the speed. It was a no brainer. But the 5m plan they're offering now would be plenty considering it's a $10 difference. You can always upgrade at any time, so I would give the 5m plan a try first, it should be plenty fast.

Thanks Blitz you have given me a piece of mind. I think I will be going with FIOS once I move in... How long did installation and what not take?

jcblitz · 06-05-2008, 11:28 PM

Quote:

Originally Posted by Kennedy

Thanks Blitz you have given me a piece of mind. I think I will be going with FIOS once I move in... How long did installation and what not take?

It took a few hours of actual installation, mostly running wires from outside in. The guy did a good job (unlike the DirectTV fuck ups) and ran all the wires discreetly, mounted the battery backup and router nicely. Walked me through a setup process thing to sign up for an account and verify everything was working.

Kennedy · 06-06-2008, 09:41 AM

Quote:

Originally Posted by jcblitz

It took a few hours of actual installation, mostly running wires from outside in. The guy did a good job (unlike the DirectTV fuck ups) and ran all the wires discreetly, mounted the battery backup and router nicely. Walked me through a setup process thing to sign up for an account and verify everything was working.

Did they run wires through the walls if you didn't have cable jacks already?

jcblitz · 06-06-2008, 11:24 AM

Quote:

Originally Posted by Kennedy

Did they run wires through the walls if you didn't have cable jacks already?

I don't know, I didn't get cable service, only the internet. The guy ran a line to my laundry room and installed a surface mounted CAT-5 jack for me that came off their proprietary system so I could hook into it. That jack connects to my wireless router, which also lives in the laundry room. That's all that I needed to have done.

jcblitz · 06-06-2008, 11:46 AM

O, and I just had my first "problem" with FIOS. It's nothing major and it took a little arm twisting but I got what I wanted. Apparently my bill just went up to $53.08 from $44.95, and it should have actually gone up to $60.99 because I'm out of contract and technically on a month/month basis. So I called to see if I could get it moved back down to $44.95 because I have a few other competitors I can use that are in the low 40's for a similar service (they're between 5m - 12m which is still plenty fast) and that's a decent savings.

So the first woman said there was nothing she could do and if I wanted to talk to her supervisor, she'd transfer me. So I said ok and off I went. While on hold I did some quick math and came up with logic, and it worked. I'm back at my old price. So CBR Bob, if you hit the same thing, try this:

Quote:

I used to pay $44.95
Now they want $53.08 ($8.13 difference, which includes taxes)
But I "should' be paying $60.99 ($16.04 difference)

If I leave, you get $0. Or if you want to think about it this way, -$539.40 because I will sign up with a competitor (I need internet service).

But if I stay with you at $44.95 (and I will stay), you get $539.40.

So for a $60 credit a year, you'll get $539.40. So $60 gets you $539.40.

She agreed it made sense to give me that $60. If I wanted to stay exactly the same, I should have asked for $97.56 to cover the taxes, but I'll support this fine country, the United States of America and pay my fair share.

Kennedy · 06-06-2008, 03:33 PM

See nothing a little math can't solve. I'll still be paying the new price though

Thanks for the help!

jcblitz · 07-20-2008, 05:16 PM

I just had to call FIOS support twice today to release my IP address so I could swap routers (I physically broke mine

), both times spoke to someone (and someone local) in under 3 minutes. Their support is still the best out of any major company I've had to deal with.

Kennedy · 07-21-2008, 04:48 PM

Oh yeah I have FIOS it rocks!