Quote:
Originally Posted by sonny
"Ashley"
Wow, this "Ashley" has horrible grammar.
Have your credit card company deny the charge and keep the damper.
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Yup. That's what I did. The latest from them is this..
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From: 58cycle-Ashley [mailto:ashley@58cycle.com]
Sent: Friday, May 23, 2008 9:18 AM
To:
iris1@rochester.rr.com
Subject: RE: store.58cycle.com : Order #71071
You will need to use clip ons to make it work! You need clip ons on the track. You can return it for a store credit if you do not want to do that. The version that you emailed is not made for sport bikes….the version with the bar riser are for dirk bikes.
Thanks,
Ashley
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So i responded with...
I do not “NEED” clip-ons for the track. I have wrist issues and clip-ons will make that worse. Please issue a return authorization immediately and refund my money in full. You sold me an item that is not correct for my bike, and you should refund my money in full. If you are going to sell these products it is your responsibility to sell the correct version for the correct make & model.
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From: 58cycle-Ashley [mailto:ashley@58cycle.com]
Sent: Friday, May 23, 2008 9:18 AM
To: iris
Subject: RE: store.58cycle.com : Order #71071
The part you received is correct for your bike. If you wanted to receive a part that was different from the one pictured you should have used more caution in purchasing. Our return policy, that you agreed to before placing your order, applies to this situation. You are welcome to return the parts in new conditon for a store credit minus a restocking fee.
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