RaiderBeast
05-01-2007, 08:06 PM
For Spring Break we packed up the family and drove to South Carolina. When we headed back home, we decided to spend the night seeing it was already 1:30am and we were tired of driving. We were in North Brunswick, NJ and came upon the Holiday Inn Express on Route 1 North.
We checked in and after settling the kids down and watching a little tv, Six hours later, My wife woke up and staring her right in the eyes on her pillow was a BED BUG!!!! She threw her pillow and ran to me to tell me ... I captured and killed the bug and took it to the front desk. She informed us that she wouldn't charge our account until she talked to her Manager and then would let us know what we needed to do.
Fast forward to Thursday (5 days later). We never heard from anyone at the hotel. The hotel then charged us 50% off and didn't have the courtesy to contact us. My right arm is covered in bites and I fumigated my bedroom just in case I brought some home. I called the hotel and after arguing with them they refunded me the money.
They did not care that they had bed bugs and lied to us about trying to contact us. They have not done anything to treat the room or the hotel and continue to put customers in the room we used. Beware of this franchise and warn everyone!!
We checked in and after settling the kids down and watching a little tv, Six hours later, My wife woke up and staring her right in the eyes on her pillow was a BED BUG!!!! She threw her pillow and ran to me to tell me ... I captured and killed the bug and took it to the front desk. She informed us that she wouldn't charge our account until she talked to her Manager and then would let us know what we needed to do.
Fast forward to Thursday (5 days later). We never heard from anyone at the hotel. The hotel then charged us 50% off and didn't have the courtesy to contact us. My right arm is covered in bites and I fumigated my bedroom just in case I brought some home. I called the hotel and after arguing with them they refunded me the money.
They did not care that they had bed bugs and lied to us about trying to contact us. They have not done anything to treat the room or the hotel and continue to put customers in the room we used. Beware of this franchise and warn everyone!!